Aero Workflow Security

  • Two-factor Authentication
    • Users can protect their accounts with an additional layer of security by enabling our two-factor authentication. More…
  • Data Transfer
    • All your interactions with Aero are encrypted using SSL/TLS. This technology protects your data while in transit from your browser to our servers and vice versa.
    • We utilize multiple firewall layers at the operating system and network levels to protect our servers from unauthorized access.
  • Physical Security
    • Our hosting provider, Azure, is a well-known industry leader that employs state-of-the-art technology to secure servers from all types of tampering. Servers are placed in 24/7 monitored facilities and are not accessible to non-authorized personnel.
    • Azure is SOC II, SOC III, and GDPR compliant
    • Servers are located in the United States, in Virginia and other Eastern Seaboard locations
  • Data Storage
    • Data is encrypted during transfer to and from your browser.
    • All databases are fully backed up daily.
    • Database changes are backed up every few hours.
    • Transactional logs are backed up every 5-10 minutes.
    • Backup history is kept on a rolling basis for 7 days.
    • Tenant databases are separated
  • Regular Security Patches and Updates
    • We release security updates to our infrastructure and custom software as they become available. All of our systems run on up-to-date software.
  • Additional Security Features
    • Certain fields in the client Vault are encrypted using 256-bit encryption
    • Vault entries are security-level dependent
    • When a vault record is deleted, it is completely removed from the database
    • Admin users set the data access level by assigning security levels to all users
    • When an account is closed, the database is deleted completely at the end of the remaining subscription period