You did it! You made it through another busy season (mostly) unscathed. As you slowly wean yourself off coffee/chocolate, this is a great time to sit down and think about what you want to do differently next time around.
What were your biggest challenges during Busy Season?
What bumps in the road (or major potholes) did you encounter? Make a list– everything from the behavior of your soon-to-be-ex-client to that major panic at 10pm on April 18 trying to figure out if you filed your client’s state taxes. Write them down now- before the memories are pleasantly blurred by time. Is there a pattern? I’m guessing there is. Of course, if you sailed through busy season without a single hitch– congratulations, you’re obviously an Aero user!
Identify what you want to change
Use your list of disasters and near misses to identify areas that could use some improvement. Did most of your problems come from poor communication with clients? Was it tasks slipping through the cracks? Missing resources? A major case of the left hand not knowing what the right hand was up to? Identify one or two major things you want to change that will make next year even better.
Make a plan
Now that you’ve identified what you’re going to do differently next year, what is your plan for making that happen? Obviously the way you’re doing things now isn’t working in certain areas, so how are you going to do things differently? Different apps, different systems, different clients – research your options, make a plan, and implement it.